How can we help?

Real answers from real people. Most questions are covered below, and we read every email.

Pensday was formerly called Tiro. It is the same app, and the App Store listing may still show the Tiro name while the change rolls out.

Email us

Write to support@pensday.com. We usually reply within one business day.

Guides and tools

Free calculators and evidence-based articles.

Your data

Export or delete your account any time: see how to delete your account.

Frequently asked questions

Which medications does Pensday support?

Pensday works for the main GLP‑1 medications: semaglutide (Ozempic, Wegovy) and tirzepatide (Mounjaro, Zepbound), plus compounded versions. Dose tools cover the standard label ladders for each.

Do my body-scan photos get uploaded?

No. Camera body scans are processed entirely on your device. The photos never leave your phone: only the numeric measurements you choose to save are stored, and only if you enable sync.

Is Pensday medical advice?

No. Pensday is a tracking companion and its calculators are educational estimates. Always follow your prescriber for dosing and medical decisions. See our medical disclaimer.

Is Pensday free?

Dose tracking, reminders, your estimated medication level, injection-site rotation, symptoms and weight are free. Pensday Plus adds AI food scanning and the 3D body scan, with a 7-day free trial on the annual plan. The App Store listing shows the current price.

How do I delete my account and data?

Open the Settings tab and tap “Delete account & all data” to erase everything on your device and on our servers. You can also export a copy first, or request deletion by email. See the account deletion page for details.